QHSE POLICY – SOFIA, a company of the HABIBO Group
As one of the largest manufacturing and distribution companies in Madagascar, Habibo Group aims to become the leading agro-food company within the next three years.
The Group’s values, ethics, integrity, openness, humanism, quality, and professionalism have always allowed it to offer consumers the best products in terms of availability, quality, and price, with the slogan: « The best for you. ».
To enhance customer satisfaction across factories, distributors, and end consumers, while meeting the expectations of other stakeholders, the Management commits to:
QUALITY
- Ensuring better performance management and establishing a results-oriented culture through the implementation of Lean Management and a Quality Management System based on ISO 9001:2015,
- Continuously listening to customers by addressing feedback and complaints regarding both the services provided and the distributed products.
- Complying with current regulations and requirements applicable to the company’s activities.
- Continuously reviewing the QHSE policy and objectives to improve the existing management system
ENVIRONMENT
- Reducing environmental impact issues caused by business activities and strengthening actions for sustainable development.
SAFETY,
WELL-BEING
AND DEVELOPMENT
- Providing employees with an ergonomic work environment to minimize the risk of accidents.
- Establishing a corporate culture and reinforcing employees’ sense of belonging by promoting the Group’s values.
- Enhancing employee skills, recognizing them as a key driver of business growth.
As part of its leadership, the General Management has decided to communicate the quality policy and strategic objectives at all operational levels and to provide the necessary resources to effectively implement them in order to achieve the expected results.
